1. Session frequency and duration: Sessions are weekly and last 50 minutes they start and finish promptly.

  2. Session fees: £60.00 per session.  Fees are reviewed with you at the beginning of each year and may increase.

  3. Number of sessions: Following an assessment you may agree to one of the following

    1. You have agreed to an open ended contract with regular reviews and to give a 4 week notice period to stop sessions.
    2. You have agreed to a number of sessions including a review.
  4. a. Payment: You remain solely responsible for paying the full amount of your session fees for sessions attended, missed without notice, missed with late notice or partially attended and for any reporting/referral letters requested and agree to prompt payment.

    b. Self Funding: Fees are paid in cash at the beginning of each session. If someone else is funding your sessions, you remain responsible for providing payment at the beginning of each session.
    c. Health Insurance Provider: I will invoice your health insurance provider directly for sessions: attended, missed without notice, missed with late notice or partially attended and who will pay me directly.  Please be aware there may be an excess on your policy which your health insurance provider will advise you to settle with me directly. In the event your health insurance provider refuses to pay for your session(s) you remain solely responsible for payment in full. In the event your Health Insurance Provider declines payment for invoices raised against sessions described in 4a you agree to prompt payment of the full amount outsanting within 4 weeks of the invoice date.
    d. Payment for Reporting/Referral letters: In the event that a health professional requests a report; or you request my time, outside of your agreed session, in clinical discussion about your psychological treatment you may be required to pay £60.00 per hour in addition to your session costs.  If clinical, health or legal professional(s) require a report from me the cost for producing a resonable length/content report is £180.00 payable prior to completion.  All written content of documentation will be discussed with you and any fees for work you have asked me to carry out on your behalf will be agreed and paid in advance.

  5. Payment arrangements: Please pay by cash for your sessions fees at the beginning of each session unless we have an agreement for me to invoice your health insurace company.  

  6. Cancellation Notice Period: You agree to give 24 hours’ notice to cancel your session(s).

Working Agreement

Entering therapy is an investment in time, money and emotional energy. At the beginning there is often both relief and anxiety.  Sometimes it is difficult to remember what was said and what agreements were made with your therapist. The following information will have been given to you at your assessment or your first session. This is written confirmation of that information.


Your sessions will take place on the same day/time and will finish on time. You need to book and agree each session in advance by appointment. If you are unable to attend your session: When feasible and appropriate we will try to arrange an alternative time, within the same week.

Please do arrive on time as I may be seeing other clients immediately before/after your appointment and do not have a waiting room. Please ring the door bell and wait.  Obviously, if for any reason you can’t make an appointment or are running late, please do let me know on 07740 587822.

Working hours:  Monday to Friday 9am to 5pm.
I will respond to you within 24 hours (eg. if you leave a message on Friday at 5pm I will respond by 5pm on Monday).  Outside your  session time contact with me may be agreed by prior arrangement only. 


All sessions will be conducted in the strictest confidence and this confidence will be maintained, and applied to any and all written records, in accordance with the Data Registration Act, except in the following instances:

1. Where the client gives consent for the confidence to be broken. e.g. contacting your GP.

2. Where the therapist is compelled by a court of law.

3. Where the information “is of such gravity that confidentiality cannot be maintained” e.g. where there is a case of harm to self, children or others. In cases of drug trafficking or acts of terrorism.

4. Where, in line with professional requirements and guidelines, counsellors and therapists will discuss counselling sessions with a supervisor.  In this process the identity of the client is not revealed.

All written records will be held for 7 years.


Please read here for more information about your privacy

A note on technology: My preferred method of communication is to speak, as fewer miscommunications occur, I do accept text (SMS) and email messages. However, please don’t assume that if you have left a message on my voicemail/email/text that I have received it. I will respond to you between the hours of 9am-5pm Monday to Friday within 24 hours. If you have not had a reply from me please assume I haven’t received your message and try again.





Berkshire RG40 4RZ

The Forge (Unit 2)

The Grange Therapy Centre

24 Barksham Ride


Berkshire RG40 4EU

Contact me today!

If you have any queries or wish to make an appointment, please contact me:

M: 07740 58 78 22

Or use the contact form.

Where to find  Psychotherapists:

Print Print | Sitemap Recommend this page Recommend this page
© Debbie Livingston 2001